Smash Repairs
Smash Repairs & Claims
With over 30 years of experience in the smash repair industry we have grown to be the sunshine coast’s largest automotive vehicle repairer. Our state of the art facility is equipped with the right products, equipment and processes to get your vehicle back to you in a timely manner and at a very high standard.
“Our vision to be the market leading smash repairer in Queensland using innovative solutions to reduce repair time for our customers”
Claims Process
- Call one of our friendly team members, we will help you through this confusing time.
- If you are worried that your vehicle may not be safe to drive let us know, we can arrange a tow truck for you.
- Alternatively if your vehicle is safe to drive we will arrange a convenient time for you to bring your vehicle in for a 15 minute estimate with our Technical Advisor.
Estimating Process
- 15 minute consultation with our Technical Advisor.
- We will carry out a detailed examination on repairs required.
- We will then categorise your vehicle depending on the damage severity.
- Within 1 business day (time may vary depending on complexity of repairs) we will send the quote with a request for authority to your insurer, or yourself.
Booking in Process
- Once we receive the repair authority, we will be in touch witihin 2 business days to book you in.
- We will schedule a convenient drop off time for your check in appointment.
Check in Process
- 1 Business day prior to your booking, you will receive a request for confirmation SMS.
- Once you arrive on site, our Technical Advisor will complete a damage analysis with you, going over in detail what repairs will be under taken.
Repair Process
- Shortly after arriving your vehicle will be stripped.
- Repairs will be carried out as required.
- The vehicle is primed for any paint work.
- After priming is complete, your vehicle will move on to be prepped.
- Painting takes place over the course of usually 1 business day, to allow sufficIent time for the paint to dry.
- Once the panels are dry, your vehicle is taking to be reassembled.
- As a courtesy to our customers, all repaired vehicles are then given a complimentary wash.
Choice of Repairer
Most comprehensive insurance policies in Australia now feature a ‘choice of repairer’ option. That means you may have the right to choose who works on your car.
Sunshine Coast’s Largest Vehicle Repair Facility
Panel Services
Paint less dent removal
Minor Bumps and scratches
Rapid Collision Repair
Heavy Structural
Prestige
Life Time Guarantee
We offer a lifetime guarantee on all repairs, our promise to you is that if there are any issues or defects present because of the repairs complete by WSR, then we will rectify the issues and supply you with a replacement vehicle at no cost to you.
Paint Services
Touch ups
Minor Scratches
Headlamp Restoration
Wheel Repairs
Custom Colour Coding
WOODRIFF VEHICLE LIFE CYCLE MANAGEMENT
Join WPA’s life cycle management program today, its FREE!
From pre-purchase to final on-sale we facilitate the services you need to manage the life cycle of your investment.
Contact Us
Send us a message and we’ll get right back to you!